Privacy Policy

GLEENER PRIVACY POLICY

Revised May 23, 2018

Thanks for visiting the Gleener Website. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.gleener.com.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. We encourage you to review the Privacy Policy whenever you access our Website to stay informed about our information practices and the choices available to you. your continued use of this Website signifies your continuing consent to be bound by this Privacy Policy.

DEFINITIONS
These definitions should help you understand this policy. When we say “we,” “us,” “our,” and “Gleener,” we are referring to the company Gleener Inc. When we say “you,” we are referring to a person who visits this Site. “Personal Information” means any information that identifies or can be used to identify you directly or indirectly, including, but not limited to, name, date of birth, email address, gender, occupation or other demographic information.

This Privacy Policy applies to this specific Website. The term “Website” or "Site" includes the Website itself, and any web pages, interactive features, applications, widgets, blogs, social networks, social network “tabs,” or other online, mobile, or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device, or other technology, manner or means.

QUESTIONS & CONCERNS
If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please contact us at the following coordinates:

By email: info@gleener.com

By mail:
Gleener Inc.
[Re: Privacy Compliance]
2095 Madison Avenue
Montreal, QC H4B 2T2
Canada

PERSONAL INFORMATION WE COLLECT
When you visit our Website, we automatically collect certain information about your device, including information about your device model, web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.


Additionally, we collect the information you provide directly to us. For example, we collect information when you:

  • Create an account;
  • Request services, support, or information;
  • Place orders for products or services;
  • Participate in surveys, contests, sweepstakes, or other promotional activities;
  • Subscribe to promotional emails or other publications, whether on-line or mailed;
  • Apply for a job, submit your resume/CV, or create a candidate profile; or
  • Contact us for any reason, such as to request help with a product or to provide us with your comments/feedback.


Information we may request includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may also use your Personal Information to deliver remarketing ads, a form of online advertising that suggests our products or services to you after you have left our website.

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. 

For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. At checkout you also have the option of paying via PayPal. You can ready their privacy policy here: https://www.paypal.com/ca/webapps/mpp/ua/privacy-full. 

We use Google Analytics to help us understand how our customers use the Site. -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

We use MailChimp to run our email marketing campaigns. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email. You can read more about how MailChimp uses your Personal Information here: https://mailchimp.com/legal/privacy/

We also use a variety of third party applications (apps) within our Shopify Website to optimize your browsing and shopping experience. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

PUBLIC INFORMATION & THIRD PARTY WEBSITES
(a) BLOG:. We have public blogs on our Website. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, contact us here. If we are unable to remove your information, we will tell you why.

(b) SOCIAL MEDIA PLATFORMS & WIDGETS: Our Websites include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. We also maintain presences on social media platforms including Facebook, Twitter, Pinterest, and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

(c) LINKS TO THIRD-PARTY WEBSITES: Our Websites include links to other websites, whose privacy practices may be different from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS
Individuals under the age of 16 may not disclose their personal information to us without obtaining parental consent.

CONTACT

By email: info@gleener.com

By mail:
Gleener Inc.
[Re: Privacy Compliance]
2095 Madison Avenue
Montreal, QC H4B 2T2
Canada